![]() Go to Sign in > Sign-in options.Įnter an alternate email address or phone number that is associated with your Microsoft account and click Next.Įnter your security code as prompted and click Next.Īfter performing operations as prompted, use one of the displayed usernames and click Sign in. To retrieve your username, visit the official Microsoft website at. However, you cannot use them to sign in to services such as Microsoft Account. Your work or school account may be very similar to Microsoft accounts and you can use them to sign in to Microsoft apps, such as Outlook or Office 365.Check whether you used your work or school account.An Xbox gamertag can only be used for an Xbox. ![]() Check whether the email domain was misspelled (such email domains include or Check whether you took an Xbox gamertag for your username.Check whether the username was misspelled.Make sure the account and password you entered are correct. ![]()
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